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Grade your Realtor! |
The difference we make. |
We, at Town & Country GMAC are not afraid of your critique. As a matter of fact, we actively seek feedback from our past customers. As the only real estate franchise in the country, GMAC Real Estate allows home buyers and home sellers grade our work after each transaction. Our Premier Service Real Estate Agents have earned a nationwide average 94%* Proven Satisfaction rating – the best in the real estate industry. Our own, real estate office score is 97%. Premier Service is GMAC's own philosphy of customer service. It was created with your input: our customer satisfaction surveys, provided to you upon transaction close, help us continually refine our customer focus and maintain high standards. Over time, all our customers will be given the chance to give input to help make us the best that we can be. |
Trusted Advisor, Skilled Negotiatior, Expert Facilitator |
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We developed Premier Service philosophy it by going right to the source - our customers. You told us that buying and selling a home can be stressful, time-consuming and sometimes overwhelming. We want to change that. The Premier Service pledge of service excellence means that GMAC Real Estate's professional team of Sales Associates assume three important roles: Trusted Advisor - with specialized knowledge and extensive training, GMAC Real Estate Sales Associates will help you navigate your home buying and selling process. We will listen to your goals, and recommend ways to help you achieve them Skilled Negotiator - The real estate process requires negotiation of complex issues; we are committed to working in your best interests. We will help you secure the best possible price, with the most favorable terms, in the shortest period of time Expert Facilitator - We will work to ensure your purchase or sale stays on track and on time. You will receive outstanding customer service, our professional expertise, and be offered other services that can help enhance your result - far beyond the transaction itself. |
Your guarantee |
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As Trusted Advisors, Skilled Negotiators and Expert Facilitators®, our Sales Associates will commit to quality service - in writing. Since we know that a smooth process is based on trust, the Premier Service pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official. You deserve a knowledgeable advocate in the real estate process, and Premier Service is designed to do just that. Because it's about commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be. |
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We would love to hear from you! |
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Town & Country GMAC Realty
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